Data protection

Data protection website of and


General notes
The following information provides a clear overview of what happens with your personal data when you visit our website.

Personal data means all data which can be used to identify you personally, e.g. your name, email or postal address. For detailed information on data protection, please refer to the data protection statement set out below this section.


Data collection on our website

Who is responsible for the collection of data on this website?
The data processing on this website is handled by the website operator. The operator’s contact details are listed in the legal notice.


How does ipoox collect your data?
For one thing, your data will be collected and stored when you provide us with it. This may for instance involve data which you enter into a contact form.

Other data are automatically collected by our IT systems when you visit our website. These are in particular technical data (e.g. internet browser, operating system or time of access). This type of data are collected automatically whenever you access our website.


What does ipoox use your data for?
Some of the data are collected to ensure a smooth provision and functioning of the website. Other data can be used to analyse your user behaviour.


What rights do you have with regard to your data?
You have the right to request information on the origin, recipient and purpose of your personal data stored by us at any time and free of charge. Furthermore, you have the right to request the rectification, blockage or erasure of such data. If you have any question on the above or regarding other data protection issues, you can contact us at any time under the address specified in the legal notice. In addition, you have the right to lodge and appeal at the competent supervisory authority.


Corrections and changes
If your personal data has changed (e.g. Postcode, email or postal address), you can communicate this to ipoox by email (see legal notice) so that your data can be updated.


Children and young people
The services offered by ipoox are intended solely for entrepreneurs as defined by Section 14 of the German Civil Code (BGB).

ipoox advises all parents and persons with supervisory capacity to instruct children and young people on the secure and responsible use of personal data on the internet. Children and young people should not transmit any personal data to the ipoox website without permission from their parents or the person supervising them.


Analytics tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly carried out using cookies and so-called analytics programs. In general, your surfing behaviour is analysed anonymously; i.e. the surfing behaviour cannot be traced back to you. You can object to such an analysis or prevent it by the disuse of specific tools. Further details on this are provided in our data protection statement under “Third-party modules and analytics tools”.

You can object to such an analysis. Additional information on how to object are set out in ipoox’s data protection statement.




Data protection
The operator of this website takes the protection of your personal data very seriously. ipoox handles your personal data confidentially and in accordance with the statutory data protection regulations and this data protection statement.

When using this website, various personal data are collected. Personal data means data which can be used to identify you personally. This data protection statement explains which data we collect and for what we use them. It also specifies how and for what purpose this occurs.

ipoox would like to point out that the transmission of data on the internet (e.g. within the scope of email communication) may be subject to security loopholes. A complete protection of the data from the third-party access is not possible.


Information on the controller
The controller for the processing of data on this website is:

ipoox presorting gmbh
Christian Düring (CEO)
Alfred-Nobel-Strasse 13
97080 Würzburg

Tel.: +49 (0) 931 730 400 0

Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).


Withdrawal of your consent regarding data processing
Many data processing operations may only be carried out with your express consent. You can withdraw any already granted content at any time by simply sending an informal notification to ipoox by email. This shall however not affect the lawfulness of any data processed before the withdrawal.


Right to data data portability
You shall have the right to have the personal data, processed by ipoox on the basis of your consent or automatically for the purpose of contract fulfilment submitted to you or a third party in a commonly used and machine-readable format. If you request the direct transfer of the data to another controller, this shall only occur where technically feasible.


SSL or TLS encryption
This website uses a SSL or TLS encryption for security-related reasons and the protection of the transmission of confidential content such as orders or requests sent by you to us as website operator. You can recognise a encrypted connection as the “http://” in the address bar of your browser will change to “https://” and a padlock will appear.

When the SSL or TLS encryption is activated, the data you are transmitting to us cannot be read by third parties.


Information, blockage, erasure
Within the scope of the applicable statutory provision, you may request information on the personal data stored on you as well as their original, recipient, the purpose of their processing and where applicable the rectification, blockage or erasure of such data free of charge and at any time. If you have any further questions regarding the issue of personal data, you can contact us at any time under the address specified in the legal notice.


Objection to advertising emails
The use of contact details published within the scope of the obligation to provide a legal notice to forward advertising and information material not expressly requested is hereby objected to. The operators of the website expressly reserve the right to take legal action in case of the unrequested forwarding of advertising material, for instance in form of spam emails.




Statutory data protection officer; ipoox has appointed a data protection officer for the company.

Melina Malchow,, +49 (0) 931 730 400 15
Florian Hauck,, +49 (0) 931 730 400 22

Upon request, you will be informed – in writing and pursuant to applicable legislation – which of your personal data, if any, has been stored by ipoox presorting gmbh during you visits to its website.




Some of the webpages use so-called cookies. Cookies will not cause any damage on your computer and contain no viruses. They are designed to make our webpages more user-friendly, efficient and safe. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies used by us are so-called “session cookies”. They are automatically deleted when you leave our website. Other cookies will remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit the website.

You can set your browser to inform you about the placement of cookies on your device and allow the placement of cookies only in individual cases; furthermore, you can allow the placement of cookies only for specific cases or generally reject their placement and also activate the automatic deletion of cookies when closing the browser. The deactivation of cookies may restrict the functions of this website.

Cookies required for the implementation of the electronic communication process or for the provision of specific functions, you want to use are stored on the basis of Art. 6 (1) lit. f GPPR. The website operator has a legitimate interest in the storage of the cookies, which is the technically flawless and optimised provision of services. Where other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are set out separately in this data protection statement.


Server log files
The provider of the website automatically collects and stores information in so-called server log files that are automatically transmitted to us by your browser. These are:

– browser type and browser version
– operating system used
– referrer URL
– host name of the accessing computer
– time of the server request
– IP address

These data are not merged with other data sources.

Basis for the processing of the data is Art. 6 (1) lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.


Contact form
When using the contact form for sending us requests, we will store your data entered in the contact form including the specified contact details for the purpose of processing your request and for the case of follow-up queries. We will not forward these data without your consent.

The data entered in the contact form is therefore processed solely on the basis of your consent (Art. 6 (1) lit. a GDPR). You can withdraw this content at any time by simply sending us an informal notification by email. This shall however not affect the lawfulness of any data processed before the withdrawal.

ipoox will keep the data entered by you in the contact form until you request us to delete it, you withdraw your consent to the storage of the data or when the purpose for which the data are stored ceases to exist (e.g. once your request has been completed). Mandatory statutory provisions – in particular retention periods – shall remain unaffected of this.


On some pages, we have embedded videos on our website. This service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. On our website, this service is used within the scope of the extended data protection mode. This means that when you click on a video, data on the use of the website (e.g. the date and time of access, IP address, etc.) are first transmitted to and saved on Google servers in the USA. The data are used by Google for the purpose of advertising, market research and/or need-based design of its website. In doing so, a link may be connected to your user account, if you are signed in at the time. If you do not want this, you should sign out before use. The terms of use and privacy policy of Google applies.

The operator uses YouTube videos to provide you with information on various topics. The lawfulness of the processing is based on Art. 6 (1) f) GDPR, according to which processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. The use of data for the purpose of providing videos for informational purposes constitute a legitimate interest of the operator as defined by Art. 6 (1) f) GDPR.

The lawfulness of the processing by Google is based on 6 (1) a GDPR, according to which processing is permitted if the data subject has given consent to the processing of their personal data for one or more specific purposes. The processing of the data is carried out for the purposes set out in the data protection statement and terms of use. Consent can be declared by click on the service.

The provision of data is neither required by law nor for contract conclusion. Non-provision of data entails that you will not be able to use the function.




Google Analytics

This website uses functions of the web analytics service Google Analytics. Operator is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie concerning your use of this website will be transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest to analyse user behaviour to optimise web services and advertising.


IP anonymisation
We have activated the IP anonymisation function on our website. Due to this, your IP address will be truncated by Google in the member states of the European Union or other states party to the Agreement on the European Economic Area before they are transmitted to the USA. In exceptional cases only, will the complete IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of this website, to prepare reports on website activities and to provide the website operator with additional services relating to the use of the website and internet use. The IP address transmitted by your browser within the scope of Google Analytics is not merged with any other Google data.


Browser plug-in
You can prevent the storage of cookies by making the relevant settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website. In addition, you can prevent the collection of and transmission the data generated by the cookie and relating to your use of the website (incl. your IP address) to Google and the processing of these data by Google by downloading and installing the browser plug-in, available at:


Objection against data collection
You can prevent the collection of your data by Google Analytics, by clicking on the following link. This will cause an opt-out cookie to be set, which will prevent the collection of your data during future visits to this website: deactivate Google Analytics.

More information on the handling of user data at Google Analytics are available in the Google privacy statement:


Demographic characteristics at Google Analytics
This website uses the “demographic characteristics” function of Google Analytics, enabling reports to be created with information on the age, gender and interests of the website users. These data originate from Google’s interest-based advertising as well as from the visitor data of third-party providers. The data cannot be attributed to a specific person. You can deactivate this function at any time in the display settings of your Google account or generally prohibit the collection of your data by Google Analytics as set out in the section “Objection against data collection”.


Should you have any questions relating to data protection procedures or your personal data, please do not hesitate to contact the competent employee.



Melina Malchow

Major Key Account DE, AT, CH, NL & ES